Issue with scheduling a form

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    Asked on August 20, 2019 at 12:41 PM


    I've been wanting to schedule a form for one of my clients but when I click on the Email tab of the Publish section and then click schedule a reminder I'm faced with a blank screen. It's been this way for a week at least now (I've been checking summarily) and I submitted feedback from the Publish tab but received no response.

    I've checked another form I've made and the function works with that, just not with this one.

    I've added a screenshot with the direct link to the form. If you need more information then please let me know.


  • Profile Image
    Answered on August 20, 2019 at 02:04 PM

    As I check your form, I see that there is already an email reminder set on the form. If you are still experiencing the issue, please try logging in to a private/incognito window and see if you are able to set the reminder.

    Please get back to us if you need any further assistance. We will be happy to help.