Form disabled?

  • Profile Image
    Asked on March 18, 2013 at 12:38 PM


    I just got this email from you:


    Dear NikolaiH, 

    You have currently reached the limits of your account. Your forms are disabled now. 


    But the for wich is in use now is not a secure form and the limit should be 100.


    The for is this:


    Best regards



  • Profile Image
    Answered on March 18, 2013 at 12:58 PM

    Thank you for using Jotform Support Forum.

    Switching from secured to a non-secured submission will not reactive your account. When you either reach or exceed your maximum submission limit for a non secured or secured submission for the month, your account will still be deactivated.

    To have your account reactivated again, you can either upgrade your free account to a paid plan to increase the number submission limit or wait for 30 days when submission limit gets resets automatically.

    If you need further assistance, please contact us again.