Inquiries on reports, pricing and integrations

  • BelizeBureauofStandards
    Asked on August 20, 2019 at 5:52 PM

    Hello, i have some questions i would like to ask:

    1.) If i wanted to generate reports, can it show me how many people answered my form, who is pending and who is complete and so forth?

    2.) For the different pricing, i see you have the SSL there, is that included in the price or there is additional cost to it?

    3.) When i connect a third party like dropbox and i erase all data from the backend of jotform, will that data also automatically be deleted in dropbox or it will remain?

  • Girish JotForm Support
    Replied on August 20, 2019 at 7:29 PM

    1.) If I wanted to generate reports, can it show me how many people answered my form, who is pending and who is complete and so forth?

    The report generation will capture information from your form submissions - i.e. it will not include pending submissions.

    Please check this guide for more details: How-to-Create-Form-Reports-in-JotForm 

    To get the report on pending submissions, you may have to create a manual report from your end depending on how many people were sent the form for filling and how many completed. 

    2.) For the different pricing, I see you have the SSL there, is that included in the price or there is an additional cost to it?

    There is no additional cost for the SSL.

    3.) When I connect a third party like dropbox and I erase all data from the backend of JotForm, will that data also automatically be deleted in dropbox or it will remain?

    No, the data in your DropBox will not get erased.