Please cancel the annual plan change to monthly

  • sportformula2019
    Asked on August 20, 2019 at 8:37 PM

    Hello,


    We were accidently charged for a full year of your form when we only wanted to be charged Monthly. Please cancel our existing annual bill and change it to monthly

  • Girish JotForm Support
    Replied on August 20, 2019 at 10:06 PM

    I have now cancelled your yearly Bronze subscription and refunded the entire amount. Please go ahead and upgrade using the monthly payment option.

    Please note that the refund could take 5 to 7 business days to reflect in your account.