Unable to see the Thank you page after filling out the form.

  • Superpowerofthesong
    Asked on August 20, 2019 at 10:46 PM

    Hi there 

    2 people have reported glitches. 

    1 said they did not get a confirmation page so they were not sure it went through, so they filled out a duplicate form. 


    The other said that it submitted when she was only half way through filling out the form.

    She tried to do it again but it wouldn't let her. 


    Please advise on how to correct this asap! 


    thank you!
    Kadie


  • AndrewHag
    Replied on August 21, 2019 at 1:18 AM

    I cloned your form 83368769759179 and performed a test submission. However, I am not able to replicate any issue. I was able to fill the whole form and see the Thank You page.

    1566364567Thank You   Google Chrome 2019 Screenshot 10

    Could you please confirm that you are referring to the same form? Also, if you have embedded the form in any website - please share the URL of the web page.