Unable to see the Thank you page after filling out the form.

  • Profile Image
    Superpowerofthesong
    Asked on August 20, 2019 at 10:46 PM

    Hi there 

    2 people have reported glitches. 

    1 said they did not get a confirmation page so they were not sure it went through, so they filled out a duplicate form. 


    The other said that it submitted when she was only half way through filling out the form.

    She tried to do it again but it wouldn't let her. 


    Please advise on how to correct this asap! 


    thank you!
    Kadie


  • Profile Image
    AndrewHag
    Answered on August 21, 2019 at 01:18 AM

    I cloned your form 83368769759179 and performed a test submission. However, I am not able to replicate any issue. I was able to fill the whole form and see the Thank You page.

    1566364567Thank You - Google Chrome 2019

    Could you please confirm that you are referring to the same form? Also, if you have embedded the form in any website - please share the URL of the web page.