Error with my clients survey picture links

  • Kayla foley
    Asked on August 21, 2019 at 1:59 AM

    pictures that clients are linking on my forms are not opening or working the last few days 

  • AndrewHag
    Replied on August 21, 2019 at 3:11 AM

    Are you facing the issue when you try to view the pictures from the notification email or the submission page as well?

    If you are not able to view images only in the notification email, please go to accounts settings page and untick Require log-in to view the uploaded files option. Alternatively, make sure that you logged into your account when you try to open the images.

    1566371362JotForm · My Account   Google Screenshot 10