Why am I unable to edit my form?

  • tjlphd
    Asked on August 21, 2019 at 11:33 AM

    Why your eyes say about your health.

    I was making modification and suddenly I couldn't get to it in any way.

  • Kevin Support Team Lead
    Replied on August 21, 2019 at 1:29 PM

    I have checked your account and it's on HIPAA compliance, loading the form using its form URL works as expected, may you please kindly try editing your form again? 

    If you're experiencing the same issue, please kindly share us a screenshot of the error, this guide will help you uploading images to this forum post: How to Post Screenshots to Our Support Forum 

    You may also include a screenshot of the console report so we can see if there anything in the code causing this: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers 

    Looking forward to your response.