I cannot find the forms I created

  • Stocktonhillsllc
    Asked on August 21, 2019 at 12:36 PM
  • Welvin Support Team Lead
    Replied on August 21, 2019 at 2:05 PM

    You have three forms in your account, the following:

    https://www.jotform.us/form/92324769232157 (Course Registration Form)

    https://www.jotform.us/form/91276702808158 (Application for Credit Restoration)

    https://www.jotform.us/form/92148064651154 (Business Credit Builder Application)

    If there are missing forms, please let us know the URLs. We will trace them for you and move them to your account. I suspect you have created the forms on a guest account or another account. 

  • Stocktonhillsllc
    Replied on August 21, 2019 at 2:43 PM
    The credit restoration and business credit builder are the forms. But when I click it says error. How can I access it?
    Sent from my iPhone
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  • Stocktonhillsllc
    Replied on August 21, 2019 at 3:05 PM

    How do I access it? I cant retrieve it. When I click it says error.

  • Stocktonhillsllc
    Replied on August 21, 2019 at 3:07 PM

    Please help 

  • Welvin Support Team Lead
    Replied on August 21, 2019 at 4:12 PM

    Yes, these forms are currently disabled in your account. You probably set a limit before. You can enable the forms through the settings. Please refer to the below guide:

    https://www.jotform.com/help/180-How-to-Enable-Disable-a-Form 

  • Stocktonhillsllc
    Replied on August 21, 2019 at 5:38 PM

    I paid it and I still cant retrieve it. Can someone assist me? You sent the link but there is nothing for me to enable.

  • Stocktonhillsllc
    Replied on August 21, 2019 at 5:39 PM

    I created them under my email timariojennifer@gmail.com. My company name is Stockton Hills. What url are you referring to.

  • Stocktonhillsllc
    Replied on August 21, 2019 at 5:41 PM

    www.stocktonhills.com but I never created it to be on my website yet. 

  • Stocktonhillsllc
    Replied on August 21, 2019 at 5:43 PM
    I would like to pay and enable my forms.
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  • Welvin Support Team Lead
    Replied on August 21, 2019 at 7:01 PM

    I figured you have the forms on your Archive folder. I moved them on your My Forms folder. All good now. 

    I cannot find the forms I created Image 1 Screenshot 20

  • Stocktonhillsllc
    Replied on August 21, 2019 at 8:43 PM
    Thank you!
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  • Stocktonhillsllc
    Replied on August 21, 2019 at 8:43 PM
    Thank you so much. How do I send the link to a customer?
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  • Girish JotForm Support
    Replied on August 21, 2019 at 9:35 PM

    You can get the form URL from inside the form and share it with the customer.

    Go to your MY FORMS page, select the form and click on Edit Form.

    15664374172208 13 Screenshot 10

    Once the form is opened, go to the Publish page, copy the form URL/link and you can either Share the form using the Share form button or Share via Email as shown below.

    15664376322208 14 Screenshot 21

    Please check these guides: 

    Where-to-Find-My-Form-URL 

    How-to-Send-a-Form-via-Email