Authorize.Net: Why payments are not showing up on Authorize.net?

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    EmboldenSolutions
    Asked on August 21, 2019 at 12:38 PM

    Hi, I am testing a form I created with Authorize.Net integration. In my testing, the form showed as a "successful" submission, but I am not seeing anything from my bank showing I paid any amount. And authorize.net also is not showing the amount I paid for testing ($1). Is there anyway to track if payments are successful or not? I have a free account and I plan on upgrading as long as this systems works with Authorize.Net. Please advise.

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    Kevin_G
    Answered on August 21, 2019 at 02:28 PM

    I have been checking your form and it seems correctly configured, I have also submitted your form with testing data and it went through without issues, are you using sandbox API data? 

    May you please kindly check if your Authorize.net is on sandbox or live mode? 

    Kindly make sure it's on live mode so transactions can be reflected on your account, it should also be blocking the submissions with testing payment data. 

    We will wait for your response.