Submission storage question

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    Openyourheart
    Asked on August 21, 2019 at 01:04 PM

    Hello,

    I got a notice that I reached my submission storage limit.  I deleted most of the submissions to stay below the 500 limit for the free account, but I am still seeing a message that I am over my limit.  How can I remedy this?  Thank you!

    Sarah

  • Profile Image
    Augustine_O
    Answered on August 21, 2019 at 01:56 PM

    Hello, 

    Please, you may consider looking through our guide on Understanding Your Account Usage and LimitsThis should explain the submission limits of your account better.

    Please, let us know if you'd need anything else. 

    Thanks