Can I change my username?

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    Asked on August 21, 2019 at 02:49 PM

    Hi, I'd like to change my username to better reflect my business. Is there a way to do this? 

    My business name is "Witty Gritty". 

    Thanks! Michelle

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    Answered on August 21, 2019 at 04:25 PM


    We can change the username for your account, but spaces in usernames will not be accepted. Can we change the username to  Witty_Gritty?

    Please also note that if you have forms with custom URL, you will need to update the links with your new username as old links will not be active.

    We will wait for your reply.

  • Profile Image
    Answered on August 21, 2019 at 06:43 PM
    Thanks! I’ll hold off on the change for now since we have some active
    forms. Thank you for your help - Michelle