Google Drive: The Custom File Name in the PDF editor is not being followed and it is naming PDF based on the selected folder

  • Profile Image
    TropForms
    Asked on August 21, 2019 at 03:31 PM

    Hey guys!

    I've integrated with GDrive, but the PDF files name are becoming the folder name established for GDrive.

    Example: I set up in PDF Editor files name as {invoice} - {product_sku} and at GDrive integration I set up only {invoice}.

    The PDF Files name that I'm receiving by email is complete {invoice} - {product_sku} but the ones that are being saved in Drive are becoming only with {invoice}. Is there a way to change this?



    This is a re-post of a comment on How to Assign a Custom Name to a PDF Document with PDF Editor

  • Profile Image
    Welvin
    Answered on August 21, 2019 at 05:29 PM

    Hello,

    Our apologies for the inconvenience. 

    I can replicate this in a cloned version of your form. As far as I remember, the PDF will get its name from the file name settings in PDF editor. It is attaching the PDF correctly in the email, but not in the Google Drive folder.

    I have escalated this thread to our backend team for further checking. Once we have an update, you will be notified here. 

    Thank you for reporting.