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dimplee004Asked on August 21, 2019 at 5:32 PM
I've updated the e-mail notification rules for my form, but Jotform is still sending out e-mail notifications according to it's previous settings. Specifically, I've changed the recipients of the notification for the "Artwork Request" e-mail, but it's still going to old recipients that I've removed from the recipient list. Any help would be appreciated!
Page URL: https://form.jotform.com/41321327820141 -
Mike_G JotForm SupportReplied on August 21, 2019 at 7:24 PM
If you are trying to change the email recipient in the email notification settings
but there is a condition associated with that email notification
It will still be sent to the email address set in the condition if the condition is met.
I would suggest that you change the email recipient in the condition instead of the email recipient in the email notification settings for your form.
If you have other questions or concerns, please do not hesitate to let us know.