security of payment and forms

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    Asked on March 18, 2013 at 06:17 PM

    We would like to use JotForm for our Girl Scout day camp registration, health and other forms.  Before our Council can approve JotForm, it needs to know how secure 1) payments and 2) health information are.  Could you please describe so I may pass along to the higher authorities for them to make a decision?  Thanks

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    Answered on March 18, 2013 at 09:25 PM


    Thank you for choosing JotForm!

    1. You can enable "SSL Submissions" (https) on your form so data will be transmitted securely with 256 bit High-grade SSL encryption. You can find more information's on our Payment Section.

    2. Our higher team are always performing and working hard to make our server stable and more reliable. So far, JotForm stability is 100%. We have also upgraded to a more powerful data center for a better use.

    Hope this little information helps. If you have any other questions or concerns, feel free to contact us again here.

    Thank you!

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    Answered on March 18, 2013 at 09:33 PM
    Thanks for your reply. However, could you please explain how making
    the server more stable and reliable (response #2) means that health
    records are secure?
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    Answered on March 18, 2013 at 09:40 PM

    Yes, all your form data are securely and safely stored at JotForm so there's nothing to worry about it. Thanks!

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    Answered on March 21, 2013 at 03:39 PM
    Thanks for your response. I just sent another question re. HIPPA but
    asked for it to be private. I couldn't recall if gave an email for
    your reply.
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    Answered on March 21, 2013 at 04:18 PM

    Jotform is Hipaa Compliant and it is always recommended to use SSL to all your form submissions. When accessing your Jotform account and working on your form builder, instead of using, you will be then using

    I would advise checking this thread as it offers information on being HIPAA complaint.

    If you have inquiries, please contact us again.