Embedded Form form via Iframe jumps to the bottom of page.

  • Profile Image
    plungefetish1
    Asked on August 22, 2019 at 12:48 AM

    My form is https://form.jotform.com/92263485568166 

    It appears as an iframe embed on my web page here:  https://www.plungefetish.com/rates.php

    When I make a selection in the DDslick reserve your room of either A, B or C the form view will jump to the bottom of the form and skips many important elements. 

    How can I stop it from jumping to the bottom of the form ? 

    I've attached a GIF so that you can see what happens

    Screenshot
  • Profile Image
    AndrewHag
    Answered on August 22, 2019 at 01:33 AM

    Are you referring to the Reserve Your Rooms section? However, I am not able to replicate the issue. The form is not scrolling to the bottom and not skipping any of the fields.

    1566451935test.gif

    Also, we have not received the GIF image that you sent. Could you please upload it again directly to the forum?

    How-to-Post-Screenshots-to-Our-Support-Forum

  • Profile Image
    plungefetish1
    Answered on August 22, 2019 at 10:25 PM

    Which browser did you use? 

    I just tried it in Chrome and the form did not jump, it behaved as it should.   

    I went back to FireFox after that and tried it again and it jumped again.   Please try it in Firefox and see if you can duplicate the problem there.

  • Profile Image
    BDAVID
    Answered on August 23, 2019 at 12:48 AM

    It tried Chrome, and it worked fine, then I tried Firefox and I experience the jump to the bottom action:

    1566535615firefox.gif

    Could you please try removing this onload="window.parent.scrollTo(0,0)" from your Iframe code?

  • Profile Image
    plungefetish1
    Answered on August 23, 2019 at 08:42 AM

    I removed the code you highlighted above from my Iframe code on the HTML page rates.php and the results are the same .  It still works in Chrome but it still jumps in Firefox

  • Profile Image
    Richie_P
    Answered on August 23, 2019 at 09:53 AM

    Can you please try adding the ?nojump in your Iframe code?

    15665683551.png

    Please give it a try and let us know how it goes.

  • Profile Image
    plungefetish1
    Answered on August 23, 2019 at 08:57 PM

    Thanks that worked!