Issues with filling the form.

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    OceanAcupuncture
    Asked on August 22, 2019 at 03:20 AM

    Hi there, over the past couple of months I've had a handful of clients say they can't complete the radiobuttons on our forms as the right-hand choices are off the screen.

    Also in the past couple of days two clients have said that the form has gone blank or glitchy when they've gone to load it.

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    AndrewHag
    Answered on August 22, 2019 at 03:35 AM

    they can't complete the radiobuttons on our forms as the right-hand choices are off the screen.

    I checked your form 73058048482864. However, I am not able to replicate the issue. I was able to fill all the radio buttons on the form. Could you please tell which device the clients are using?

    1566458934Health Evaluation _ Ocean Acup

    the form has gone blank or glitchy when they've gone to load it.

    The form is loading fine without any issue at my end. Please tell the browser/device information that the clients are using. Also, have you embedded the form on any website? If yes, please share the URL of the webpage.