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convergenteventsdxbAsked on August 22, 2019 at 3:22 AM
Hi team,
I'm using a bronze package. 2 days back there is kind of BOT attack and they have registered or used the form for more 1000 times. it makes my form submission to ran out of the allowed. You can check my account to know what has happened. Plz do the needed and help to sort this issue. Right now im upgrading the package. But if u can recredit my old package, it will be a great help for me.
Thanking YOU,
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roneetReplied on August 22, 2019 at 4:09 AM
It seems your Form has been attacked by Bots/Spammers. Please delete the submissions. You can downgrade your account to the Bronze subscription. Let us know we will increase the submissions limit for your Bronze subscription.
We recommend adding a captcha field to prevent issues like that.
Guide: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field
Also, you may consider switching a Unique Submission option to 'Check cookies only' or 'Check cookies and IP'.
Let us know if the issue persists.
Thanks.