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pfelinaAsked on August 22, 2019 at 5:25 AM
Buenos días, me pongo en contacto con Uds debido a que, habiendo superado la cuota de espacio de formularios he procedido a eliminar unos cuantos para no superar dicha cuota, no obstante, en el enlace de la web (www.proteccionfelina.org) se sigue sin poder acceder al mismo mostrando aún el mensaje de exceso de cuota. Ruego lo subsanen. Un saludo,
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Miles Jotform SupportReplied on August 22, 2019 at 7:03 AM
Hey there.
Your forms are opening without problems right now. This false error usually comes up when your form caches are full. We've cleared them for you this time. Here's how to clean them yourself in case you see this error again in the future:
Go to your account settings by clicking on your account's picture on the top right of the page.
Go to Settings.
Your account settings page will be displayed. Navigate to the Settings tab and click Clear Cache in front of the Form Caches section.
The error will be gone after these steps.
Click here to learn more about form caches.
Thank you for contacting us. We are happy to help.