Why am I seeing the error ''form exceeded quota''?

  • Profile Image
    pfelina
    Asked on August 22, 2019 at 05:25 AM

    Buenos días, me pongo en contacto con Uds debido a que, habiendo superado la cuota de espacio de formularios he procedido a eliminar unos cuantos para no superar dicha cuota, no obstante, en el enlace de la web (www.proteccionfelina.org) se sigue sin poder acceder al mismo mostrando aún el mensaje de exceso de cuota. Ruego lo subsanen. Un saludo,



  • Profile Image
    Miles
    Answered on August 22, 2019 at 07:03 AM

    Hey there.

    Your forms are opening without problems right now. This false error usually comes up when your form caches are full. We've cleared them for you this time. Here's how to clean them yourself in case you see this error again in the future:

    Go to your account settings by clicking on your account's picture on the top right of the page.

    1565253140Screen Shot 2019-08-06 at 17.1

    Go to Settings.

    1566460038settings new.png

    Your account settings page will be displayed. Navigate to the Settings tab and click Clear Cache in front of the Form Caches section.

    1565253281Screen Shot 2019-08-05 at 11.0


    The error will be gone after these steps.

    Click here to learn more about form caches.

    Thank you for contacting us. We are happy to help.