Reflecting list of items onto Stripe receipt

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    Asked on August 22, 2019 at 09:26 AM


    Is there a way to reflect the items purchased/ordered in the form over to Stripe's receipts?

    Thank you.

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    Answered on August 22, 2019 at 11:02 AM

    To clarify, would you like to send all list of items in your Stripe payment field on your Stripe dashboard? Or do you want to customize your receipt before sending it to your form respondent?

    Please confirm.

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    Answered on August 22, 2019 at 12:27 PM

    Items/Information which I wish to show on the receipt Stripe sends out and these information comes from Jotform.

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    Answered on August 22, 2019 at 01:54 PM

    Receipts are actually coming from Stripe, we are not generating those.

    Could you please share the screenshot of the receipt you're receiving now:

    So we have a better understanding of the issue?

    We'll wait for your response.

    Thank you!