Reduce the delay time in Send Email

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    Asked on August 22, 2019 at 09:56 AM

    Hi, I have an issue where my client wants to delay the sending of an autoresponder email (with conditions).

    The form is touched and edited multiple times.

    The field in question is "Time arrived on site"

    If a field tech is assigned to fix a problem in the field, and does not reopen the form to fill in the date and time they arrived on site within an hour of the tech being assigned to fix the problem, the client wants to know about it and receive an email letting them know that no one has arrived on site AFTER AN HOUR.

    The smallest increment I can delay the sending on an email in Jotform is one day. If you had the ability to delay it by [fill in the blank] hours, I could set a condition that would control the sending of that email and NOT send it if the Time Arrived on Site field was filled in.