Downloading all responses from a form

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    CampLeaders
    Asked on August 22, 2019 at 11:09 AM

    Hey,


    When I go to download all responses for Camp Leaders / National Team 2018/19 it only downloads up to number 64 of the repsonses


    I'm looking to gain all responses so I can sort and manage my applications.


    Anty thoughts?

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    BJoanna
    Answered on August 22, 2019 at 12:57 PM

    I downloaded your submissions and I was able to replicate the issue. Only 65 out of 437 are visible. 

    I saw that the form was moved to your account from the account ryanstuart on August 17, 2019. I also noticed that the submissions before that date are missing. This is happening because you are storing your data in the US and the user ryanstuart was storing the data in the EU.

    To resolve the issue I moved your data to our EU Datacenter and then moved it back to the US Datacenter. You can disregard the emails you received about the data transfer.

    You can now view and download all 437 submissions.