link leads to url but displays embedded within Jotform frame

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    MethowHousingTrust
    Asked on August 22, 2019 at 06:48 PM

    When you click on one specific link on our form it opens up to the URL, but it is embedded within the Jotform Frame, so you can't actually navigate around....


    This same link appears for one other conditional response in the same form, but it takes you to the URL in  a new browser window rather than opening the URL in the Jotform frame. 


    How does one fix this?

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    JohnRex
    Answered on August 22, 2019 at 08:00 PM

    Hi @MethowHousingTrust,

    I was able to replicate the issue that you're referring to. It seems that when you follow these links, it does not open in a new tab:

    15665180021937287.png

    We can resolve that by setting the link's target to "_blank". In that way, it will open in a new tab when clicked. Here's how it's done:

    15665184271937287.gif

    Please try that and let us know how it goes.



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    MethowHousingTrust
    Answered on August 26, 2019 at 12:35 PM

    I was able to add that line of code and it has resolved the issue. Thank you!