Google authetication error ocurred when log in

  • Jesús Eduardo Gutiérrez Díaz
    Asked on August 22, 2019 at 8:51 PM

    Tengo un a cuenta con ustedes, tengo tres formularios de pronto se salio de la cuenta. Entro por medio de Google. Ahora que quiero entrar, no e permite. Muchas gracias

    Jotform Thread 1937387 Screenshot
  • AshtonP
    Replied on August 22, 2019 at 9:33 PM

    Your account has been suspended by our anti-phishing filter. You are collecting username and password through your Sign Up - Form

    It's against our terms to ask for sensitive information such as passwords. We can only reactivate your account if you allow us to delete the offensive fields from your form.

  • Jesús Eduardo Gutiérrez Díaz
    Replied on August 22, 2019 at 9:56 PM

    It was to register users on the page I am doing. Not for phishing. How long is the suspension?

  • Jesús Eduardo Gutiérrez Díaz
    Replied on August 22, 2019 at 10:59 PM

    Puedo entrar para borrar el formulario? Por favor

  • KrisLei Jotform Support
    Replied on August 23, 2019 at 2:07 AM

    Hi,

    I have reactivated your account, but you have to delete this form, https://form.jotform.co/92337880964874The 'Sign Up-Form' contains fields that are asking for personal information. Please be guided with our Terms of Use to prevent your account from being automatically suspended by the system.

    Please log in and delete then purge the form so that you could continue using your account.

    To purge a form, after deleting the form go to your trash folder then click on purge.

    1566540430Purge Screenshot 10

    You could make use of the Registration Forms that are ready to use from the Template Gallery for reference.

    Let us know if you need further assistance.

  • j.eduardod.12
    Replied on August 23, 2019 at 7:13 PM

    Ready. Thank you so much. Happy day and happy weekend