Problem uploading files

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    Asked on March 19, 2013 at 06:01 AM


    I just made a form where people can add podcasts and send it to my dropbox acount. But when I try the form. It said: "the file is 25,5MB the maximum size is 10,0MB. Is this normal. In the instructions to integrate dropbox to my form I read nothing about this. Is there a solution for this problem?

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    Answered on March 19, 2013 at 08:03 AM

    Thank you for using Jotform Support Forum.

    I checked your form and it seems that the upload max file setting it currently set to 10MB or 10240KB. The reason why you are getting a 10MB maximum size warning. Currently, dropbox supports upto 150MB file size, please try changing the max file limit to 150000KB and see if it solves the issue.

    To do this, please select the form Upload Field then select and click the Properties Tab. Click the Max File Size icon then in the textbox, change the value to 150000.

    If the issue still persist, please contact us again.