PayPal option and wire transfer option lead both to paypal when form is submitted.

  • annetterichter
    Asked on August 23, 2019 at 7:02 AM

    Hi,

    I followed this guide: 

    https://www.jotform.com/help/120-How-to-Set-up-PayPal-Along-with-Other-Payment-Options

    But now both options lead to paypal when submitting.

    What do I do?

    Thank you,

    Annette

    Page URL: https://richter-digital.com/
  • Jed_C
    Replied on August 23, 2019 at 7:17 AM

    You are missing step # 2 show and hide condition in this guide https://www.jotform.com/help/120-How-to-Set-up-PayPal-Along-with-Other-Payment-Options.

    You haven't set a condition to hide the payment field. It should only appear if you click on the "PayPal" option. Currently, your payment field is only showing which users might be able to select causing it to redirect to PayPal.

    Please refer to step #2 on the link above. Let us know if you have any questions.