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peno.qhseAsked on August 23, 2019 at 7:43 AM
Hi
When trying to download registered data in JotForm-form Sikker jobb Analyse, pushing Download all-button to excel, I, after a while, receive this message: 404 Not Found (S3): /jufs/peno.qhse/31641875447865/exports/Sikker_jobb_analyse2019-08-23_07_41_08.xlsx
Can you please help / advice what to do?
Regards
Edvin Lia
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Richie JotForm SupportReplied on August 23, 2019 at 8:00 AM
We have tested to download your form submission as excel and it seems to be working correctly at our end.
May we know if you're using https://eu.jotform.com when you log-in to your account?
Can you please try to use another web browser when trying to log-in to your account?
Let us know if the issue still remains.