Jotform Mobile Forms: The user can't edit the form in Jotform Mobile Forms. The form builder can't be opened.

  • Profile Image
    diana
    Asked on August 23, 2019 at 09:12 AM

    The user has reported that he/she couldn't edit the form. I have checked the issue and I was able to replicate it. 

     

    How to reproduce the issue:

     

    1-Click on the form.

    2-Then click on the Edit Form option.

    3-The form builder won't open.

     

    Please check the following screenshot and screencast:

     

    1566565892Screenshot_20190823-131445.png

     

    156656592886.gif

  • Profile Image
    berkay
    Answered on August 27, 2019 at 03:50 AM

    Hi,


    It looks the error is fixed with latest releases. I couldn't replicate it anymore.

    Please let me know if it occurs again.


    Best,

    Berkay.

  • Profile Image
    diana
    Answered on August 27, 2019 at 10:42 AM

    Hi Berkay,

    I have checked the issue, and it is resolved now.

    I have informed the user.

    Thanks for the update.