Isn't SalesForce available for HIPAA accounts?

  • Cruz_David
    Asked on August 23, 2019 at 11:00 AM

    I have a HIPPA Compliant account and I am unable to select Salesforce as a 3rd party app integration. Is salesforce not compatible with my type of account? (Silver account)

  • Kevin Support Team Lead
    Replied on August 23, 2019 at 12:04 PM

    I can see this is a reply to a previous thread you've opened: https://www.jotform.com/answers/1936815 

    First off, please kindly avoid opening new threads to post follow up replies, keeping all the information in a single thread helps us to assist you better, you may simply open the forum thread by clicking on the link in the email reply you receive. 

    Now, SalesForce is not currently available with HIPAA accounts, while on the form builder you may go to the settings tab and integrations section to find which integrations are supported, if an integration is not present it means it's not available for HIPAA forms. 

    The only alternative is to use WebHooks to send the data to a custom app and send the data from there to your SalesForce account.