paypal is not showing up on form preview?

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    poetessblackjewel
    Asked on August 23, 2019 at 12:45 PM
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    AndrewHag
    Answered on August 23, 2019 at 01:19 PM

    It seems you have not linked your PayPal account. Please click on the Connect with PayPal button to complete the integration process. And let us know if you are still not able to see once the integration process is completed.

    1566580761The Easiest Online Form Builde

    Guide: How-to-Integrate-Form-to-PayPal-Checkout

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    poetessblackjewel
    Answered on August 23, 2019 at 01:43 PM
    I have now connectes it and its still not showing PayPal or cc icons to
    enter payment info. Also what is the Order ID#??!??
    ...
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    denis_calin
    Answered on August 23, 2019 at 02:54 PM

    Hi @poetessblackjewel!

    I have just inspected your form and can see that the PayPal Checkout integration is still not connected with PayPal:

    1566584551Screen Shot 2019-08-23 at 11.1

    Please make sure that you are using the correct PayPal integration as well. Note that PayPal Checkout, PayPal Pro and PayPal Express can only be used with PayPal business accounts. If you have a personal PayPal account, please use the PayPal Standard integration. Here is the guide with more information on various PayPal integrations: PayPal-Forms.

    Please click on the Connect with PayPal button to finish setting up the integration (you can follow this guide for additional help if you intend to use PayPal Checkout: How-to-Integrate-Form-to-PayPal-Checkout). Only after the button turns blue and says Connected will the PayPal buttons show up on the form in Preview mode and be visible to your respondents.

    After making a clone of your form and integrating it with PayPal, I am also able to see the following error: Payment Error: Error: Expected an order id to be passed

    1566585599Screen Shot 2019-08-23 at 11.3

    This error will show up if the product is not selected on the payment integration, or if the Number of Guests in Party? field is left blank. You can add (required) to the field name to avoid receiving the error. Please let us know if you have any questions.