how do I receive payment when someone pays through a form?

  • DeannaForester
    Asked on August 23, 2019 at 3:37 PM
  • John Support Team Lead
    Replied on August 23, 2019 at 3:51 PM

    Hi @DeannaForester,

    In order to receive payments using your form, you need to integrate it first with your preferred payment gateway. Here's a list of available payment integrations you can use: Mastering-Payment-Form-Integrations-with-JotForm

    For example, you've chosen PayPal, integrated it into your form and someone pays, the payment received will be sent to your PayPal account.

    You may also refer to these related guides:

    Payment Forms

    Setting-Up-Your-First-Order-Form





  • DeannaForester
    Replied on August 23, 2019 at 4:43 PM
    Thank you! I was trying to find a place on my account that shows what my current payment options were. Is there a way to update when needed?
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  • John Support Team Lead
    Replied on August 23, 2019 at 5:15 PM

    If you mean updating the payment method of your Jotform account whenever you add a payment integration on your form, that's no longer necessary as the payment being collected is directly sent to the payment gateway, not to Jotform.

    So if you use PayPal, the payment will be sent to your PayPal account. If you used Stripe, it will be sent directly to your Stripe account. And the same goes with the other payment gateways.