My form has disappeared?

  • Keshon Berry
    Asked on August 23, 2019 at 4:37 PM

    I would like to figure out what hapened to my form and if and how I can recover and if it is possible for to back this up on my PC

  • Mike_G JotForm Support
    Replied on August 23, 2019 at 5:13 PM

    I have checked the email address you used in opening this post and it is associated with a newly created that doesn't show a form saved in it. However, the form you are looking for might have also been deleted by mistake. I would suggest that you check the Trash folder of your account to see if you can find your form there. You can still restore deleted forms in the Trash Folder. Here's a guide that explains how you can do that — How-to-Restore-Deleted-Forms

    If you have the link or URL of your form, we can use that information to search for it. Or, if you have tested your form and received an email alert after you have submitted it, you can share with us the email address where you received the email notification/autoresponder so we can use it to search for your form.

    We will wait for your response.