I have updated my subscription but I do not see my form on bkprinting.com

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    bkprinting
    Asked on August 23, 2019 at 06:25 PM
  • Profile Image
    KrisLei
    Answered on August 23, 2019 at 07:03 PM

    Hi,

    I have checked your account, and it seems that you reached your upload space limit. Unfortunately, the Upload Limit can't be reset and it's fixed, you can refer to this guide:

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    May I suggest, if you wish to free up your upload space, you can delete submissions that have file uploads on them, but please do keep in mind that deleting submission data is irreversible and will permanently remove the data on our servers. But you can download your submissions before deleting them, here are some guides:

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-Download-the-Submission-Files

    I hope this helps, let us know if you need further assistance.

     

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    bkprinting
    Answered on August 23, 2019 at 08:43 PM
    Hi I proceeded to delete all the uploads, but also deleted our form.
    At this point we don't cards what form is on our website, we just would like a form.
    At the moment our website shows no form and we do not now how to upload any template form to our website.
    Can you guys help?
    Albert Kamaji
    BK PRINTING
    5059 Newport Ave
    Suite 101
    San Diego, CA 92107
    Ph: 619.225.1041
    http://bkprinting.com
    On Friday, August 23, 2019, 4:03:53 PM PDT, Jotform wrote:

    New response received#yiv4122937341 p img {width:100%;} A new response has been received: Answered by KrisLei

    Hi,
    I have checked your account, and it seems that you reached your upload spacelimit. Unfortunately, the Upload Limit can't be reset and it's fixed, you canrefer to this guide:
    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
    May I suggest, if you wish to free up your upload space, youcan delete submissions that have file uploads on them, but please do keep inmind that deleting submission data is irreversible and will permanently removethe data on our servers. But you can download your submissions before deletingthem, here are some guides:
    How-to-Download-Form-Submissions-as-Excel-CSV-PDF
    How-to-Download-the-Submission-Files
    I hope this helps, let us know if you need furtherassistance.
    View this thread on browser » Unsubscribe Thread 1566601432
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    KrisLei
    Answered on August 23, 2019 at 09:41 PM

    Hello,

    You can follow this guide to embed your forms to your website:

    https://www.jotform.com/help/34-Embedding-a-Form-to-a-Web-Page

    Also, here's a guide on how to get the codes to embed your forms:

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use


    I hope this helps.