What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment by check / Purchase orders

    Asked by George Trudeau on March 29, 2011 at 09:18 AM

    We are a local town government, the Town of Falmouth, Massachusetts.

    We're looking for a service like JotForm for our web site, but we are not able to pay by credit card. Is it possible to mail a check, perhaps for a year's service at a time?

     

    Thank you

    George Trudeau, webmaster, Town of Falmouth

    www.falmouthmass.us

    JotForm
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    JotForm Support

    Answered by mliz on March 29, 2011 at 10:16 PM

    Hi George,

    I have this request forwarded to correct department.

    Thank you for choosing JotForm.

    Regards.

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    JotForm Founder

    Answered by aytekin on March 30, 2011 at 11:46 PM

    For check / purchase orders please use the information provided on our payment gateway. We outsource our payment processing to Plimus, LLC.

    So, when you need to make a check payment, please fill this form below and choose "Check"  option on "Method of Payment". Then you will see details on the next page for it:
    https://www.plimus.com/jsp/buynow.jsp?contractId=1851946&

    The purchase orders cannot be less than $100 since there is some manual labor involved so you will need to purchase two year Premium subscription which is the only option we have over $100.

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    Answered by falmouth on May 17, 2011 at 03:35 PM

    Thanks, but isn't $9.95/month x 12 over $100? The problem is I don't think our accounting department will let us pay for 2 years even if 1 year costs more!

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    JotForm Support

    Answered by liyam on May 18, 2011 at 03:19 AM

    Hello falmouth,

    Annual payment for subscriptions are indeed cheaper than monthly payment subscriptions. This is the advantage of paying for one year or two year subscriptions.

    Warm regards,

    Liyam

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    Answered by falmouth on May 18, 2011 at 08:52 AM

    We're ready to buy, but... Do you have your Federal form W-9 online someplace, or can you fax it to us? We need it to pay.

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    JotForm Support

    Answered by liyam on May 18, 2011 at 11:37 AM

    Thank you for your interest in subscribing, falmouth.

    I have escalated your inquiry to the better person to look into your request.

    Thank you for your patience.

    Warm regards,

    Liyam

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    JotForm Founder

    Answered by aytekin on May 20, 2011 at 03:18 AM

    Please use this W-9 since the payments are collected by Plimus:

    http://www.plimus.com/PlimusW9.pdf

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    Answered by iamjeremyjones on August 22, 2013 at 01:05 PM

    I want to pay by credit card but per our company policy still need to use a requisition and PO to make the transaction which means I need an address for your company to put on my requisition. Please provide an address so I can purchase/subscribe today.

    Thank you,

    Jeremy

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    JotForm Support

    Answered by Welvin on August 22, 2013 at 04:22 PM

    @Jeremy,

    Good day! We request you to please open a separate thread with your inquiry.

    Use this link: http://www.jotform.com/answers/answer.php?

    Thanks.

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    Answered by iamjeremyjones on August 22, 2013 at 05:02 PM
    Hello Welvin,
    I was referred to the page that I put the post on. Why is it so difficult to
    just get an address so we can give you guys money?
    Jeremy Jones
    IT Support Specialist
    Penumbra Inc.
    510.995.2142 (x.142)
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    Answered by jeanettebmz on August 22, 2013 at 07:32 PM

    @iamjeremyjones

    Welvin kindly asked to open a new thread as this is a rule in forum. This way, we can provide you with all the information you need for your particular requirements

    Cheers!

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    Answered by iamjeremyjones on August 22, 2013 at 07:48 PM
    I went online and paid by credit card already.
    Thank you,
    Jeremy Jones
    IT Support Specialist
    Penumbra Inc.
    510.995.2142 (x.142)