What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am following the example by dividing the form into sections using For

    Asked by Rhonda Gregory on March 19, 2013 at 12:27 PM

    I am following the example by dividing the form into sections using Form Collapse and Conditions, but the form is not acting as I would expect. This is the scenario.

     

    This is to be an evaluation form in which the evaluator selects which musical emphasis a student is in: vocal, piano, bass, etc. Depending on the emphasis (condition), then a different set of evaluation questions should display (form sections).

     

    Instead, when I preview or test the form as designed, it displays all form fields and all sections, regardless of the emphasis selected. I am not sure if the problem is in the conditions set or in the application of form collapses.

     

    Thank you for any insights you can give me.



    This is a re-post of a comment on Hide or Show Multiple Fields at Once

  • Profile Image
    JotForm Support

    Answered by Welvin on March 19, 2013 at 01:42 PM

    Hi Rhonda,

    May we know the form URL please so we can take a look at your form settings? We can simple identify what's causing the issue if we can check and access your form.

    I think the issue is with your conditional logic settings. Please kindly check your condition Rules and Actions. Please be sure that one section is not use for multiple ruling without using "If All" condition.

     

    Thanks