How do I forward a domain / url to my jotform page?

  • Profile Image
    PeachesProducts
    Asked on August 25, 2019 at 01:27 PM

    Hi KrisLei,

    Thanks for you help.  I'm not technically inclined, but I think its actually neither of your options.   I own a domain (peaches.com) which is hosted at godaddy.  There is nothing currently on domain, the site has not been built out.  In the meantime, I want to redirect/forward peaches.com to my jotform page to get signups.   

    I tried forwarding my peaches.com domain on godaddy's platform to go to my jotform page, but now the url does not resolve to anywhere, my computer just spins...

    Interestingly, when I use my iphone, the forwarding does work, and peaches.com does resolve to my jotform page and I've been getting signups from iphones. 

    What am I doing wrong?

    Thanks much!

    Darrell

  • Profile Image
    KrisLei
    Answered on August 25, 2019 at 04:36 PM

    Hello,

    I apologize for the confusion, do you mean you want to redirect your users to your website? If so, you can do this by configuring the 'Thank you Page' settings.  Here's a detailed guide:

    https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    But if it's the other way around or if you mean you want to embed your form to your own website, you can refer to this guide:

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    Let us know if you need further assistance.

  • Profile Image
    PeachesProducts
    Answered on August 25, 2019 at 06:22 PM

    Hi KrisLei,

    Thanks for you help.  I'm not technically inclined, but I think its actually neither of your options.   I own a domain (peaches.com) which is hosted at godaddy.  There is nothing currently on domain, the site has not been built out.  In the meantime, I want to redirect/forward peaches.com to my jotform page to get signups.   

    I tried forwarding my peaches.com domain on godaddy's platform to go to my jotform page, but now the url does not resolve to anywhere, my computer just spins...

    Interestingly, when I use my iphone, the forwarding does work, and peaches.com does resolve to my jotform page and I've been getting signups from iphones. 

    What am I doing wrong?

    Thanks much!

    Darrell

  • Profile Image
    AshtonP
    Answered on August 25, 2019 at 07:01 PM

    A URL redirect depends on your web hosting providers settings. You will need to get in touch with GoDaddy's support team to understand why it does not work on a desktop platform. 

    Here is the user guide I found on their support site that explains the URL redirect - https://in.godaddy.com/help/create-url-redirects-5120