Order ID is missing from form submission after hitting the Submit button

  • Profile Image
    TNW2W
    Asked on August 25, 2019 at 05:58 PM

    I have followed these instructions. The form does not revert properly.

     

    Since you can not see the error message, i will tell you what it says:

    There error message "Order ID is missing from form submission" Message appears upon hitting submit button in the registration form.

    PLEASE assist at your earliest convenience.. People are currently trying to register and finish payment for this retreat.

    Thank you, Cathy



    This is a re-post of a comment on How to View Form Revision History

  • Profile Image
    John_Benson
    Answered on August 25, 2019 at 06:46 PM

    I checked this form (https://www.jotform.us/form/30407264233142) and I can see that PayPal Checkout is not yet connected. This is the reason why the payment integration is not working after submitting the form. Here's a screenshot:

    1566773037paypalcheckt.png

    If you're trying to revert the form from a previous version where the payment field is connected, then please refer to this thread (https://www.jotform.com/answers/1939077) wherein my colleague responded about your issue.