Order ID is missing from form submission after hitting the Submit button

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    Asked on August 25, 2019 at 05:58 PM

    I have followed these instructions. The form does not revert properly.


    Since you can not see the error message, i will tell you what it says:

    There error message "Order ID is missing from form submission" Message appears upon hitting submit button in the registration form.

    PLEASE assist at your earliest convenience.. People are currently trying to register and finish payment for this retreat.

    Thank you, Cathy

    This is a re-post of a comment on How to View Form Revision History

  • Profile Image
    Answered on August 25, 2019 at 06:46 PM

    I checked this form (https://www.jotform.us/form/30407264233142) and I can see that PayPal Checkout is not yet connected. This is the reason why the payment integration is not working after submitting the form. Here's a screenshot:


    If you're trying to revert the form from a previous version where the payment field is connected, then please refer to this thread (https://www.jotform.com/answers/1939077) wherein my colleague responded about your issue.