Order ID is missing from form submission after hitting the Submit button

  • TNW2W
    Asked on August 25, 2019 at 5:58 PM

    I have followed these instructions. The form does not revert properly.

     

    Since you can not see the error message, i will tell you what it says:

    There error message "Order ID is missing from form submission" Message appears upon hitting submit button in the registration form.

    PLEASE assist at your earliest convenience.. People are currently trying to register and finish payment for this retreat.

    Thank you, Cathy

  • John_Benson
    Replied on August 25, 2019 at 6:46 PM

    I checked this form (https://www.jotform.us/form/30407264233142) and I can see that PayPal Checkout is not yet connected. This is the reason why the payment integration is not working after submitting the form. Here's a screenshot:

    1566773037paypalcheckt Screenshot 10

    If you're trying to revert the form from a previous version where the payment field is connected, then please refer to this thread (https://www.jotform.com/answers/1939077) wherein my colleague responded about your issue.