Zapier data from submission were screwed up

  • mikeacce
    Asked on August 25, 2019 07:49 PM
    The second is that I am also having an issue with Zapier. The information going to zapier is very screwed up as well. 
  • Jonathan JotForm Support
    Replied on August 25, 2019 08:01 PM

    Because Form Encryption is enabled on your form, the data transferred to your Zapier integration will also be encrypted. Simply put the data will be unreadable in Zapier side with encryption ON.

    I hope this clarifies the matter. Let us know if you need further assistance.

  • mikeacce
    Replied on August 26, 2019 07:43 AM
    I see. So what if I have sensitive data like Social insurance numbers etc.. is the transfer to zapier secure without the encryption?


    Mike Bonito
    Peartree Group Property Management

  • Kiran Support Team Lead
    Replied on August 26, 2019 08:03 AM

    Please note that the Zapier is a third party application that can connect two different applications using APIs. We can confirm that the data sent from JotForm through API to Zapier is secured. Please check our security web page for more information.

    You may check with the other application for any security related information in this regard.