Layout issue on iPad

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    Dale Edginton
    Asked on August 25, 2019 at 09:56 PM

    Hi There,

    I have recently built a form and am starting to test it on an iPad. The problem we are experiencing is that the progress bar at the bottom of the screen is on top of the Back and Next buttons. This is causing an issue where you go to press next but accidentally tap another question in the survey. When previewing this in tablet mode on a PC in the form builder, this does not occur and the bar is in the correct location. 

    Thanks,

    Dale

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    ashwin_d
    Answered on August 26, 2019 at 12:37 AM

    I am sorry for the trouble caused to you. I did test your form in iPad emulator and did not find any issue with your form. It seems to display the previous / next button correctly.

    Have you embedded your form in any webpage? Please share the web page URL and we will take a look. I would suggest you to please share a screenshot of the issue as well. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

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    MTSYD
    Answered on August 26, 2019 at 12:45 AM

    Hi Ashwin,

    I am running this form on the Jotform iPad app. Please see the screenshot attached with the progress bar covering the buttons.1566794714jotform.jpg

    Dale

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    BJoanna
    Answered on August 26, 2019 at 02:27 AM

    Can you please confirm that the issue is related to our Mobile Forms app? 

    Unfortunately, I do not have an iPad to test the issue you reported. Is the issue only related to landscape mode?

    Can you please hide the Progress Bar to see if that will resolve the issue? 

    How to hide Form title and Form progress bar in Card Forms