Form is Disabled

  • ignaciocuesta
    Asked on August 26, 2019 at 9:18 AM

    There is an error in my "Keep me updated" form, I don't know since when.


    The error is: Form Disabled | This form has been disabled.


    Please, could you fix it? I need to know why, and from what date it occurs, to tell my client.



    Jotform Thread 1940169 Screenshot
  • Richie JotForm Support
    Replied on August 26, 2019 at 10:39 AM

    I have checked your form and it seems it exceeded the form view limit for the free plan.

    Form is Disabled  Image 1 Screenshot 20

    Currently you have more than 2,000 form views.

    Related guide:https://www.jotform.com/help/355-Form-View-Limits-What-Is-It-All-About

    I would suggest, you use the form link instead in your web page so that it won't view as form count when someone visits your web page.

    You may upgrade your subscription to lift the form view limit or wait for the monthly reset for your forms to work.

    Guide:https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Hope this information helps.

  • ignaciocuesta
    Replied on August 26, 2019 at 10:43 AM

    Thank you very much Richie_P!