How do I change payment settings

  • Williams_Al
    Asked on August 26, 2019 at 11:37 AM

    How do I change my payment setting I only have one option for payment.  The standard Paypal is not working correctly.  My event is next week!

  • VincentJay
    Replied on August 26, 2019 at 12:54 PM

    Please keep in mind that you can only add one payment settings to your form. You need to delete the old payment field so you can add a new payment field.

    To delete a payment field, please select the payment field and click the Trash icon. 

    Related guide: Setting-Up-Your-First-Order-Form

    I hope this information helps. 

  • Williams_Al
    Replied on August 26, 2019 at 1:04 PM

    I need to change the way my paypal account works.  There are no options to do this.  And if I wanted to use another paypal account type I can't do this either.



  • VincentJay
    Replied on August 26, 2019 at 1:22 PM

    If you want to add another payment to your form, you need to remove the previous one. Here's a screenshot:

    1566839963vxz3 Screenshot 10

    After removing it, you can choose a new payment processor by searching it in the Payment Section window.

    1566840010awfa2 Screenshot 21


    If you want to create multiple PayPal payments, please follow this guide: https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-Form

    Related guides:


    How-to-Integrate-Form-with-Paypal-Pro
    How-to-Integrate-Form-to-PayPal-Checkout
    How-to-Integrate-Form-with-Paypal-Standard-