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Shanaye FaisonAsked on August 26, 2019 at 3:03 PM
My account is suspended and I'm not sure why it is. Please help. Thank you
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zuritapiaReplied on August 26, 2019 at 3:44 PM
Hi Shanaye!
Your account was suspended due to the copyright logo, on your form Carnival Inspiration Cruise - Memorial Day 2020 (Quad).
In order to reactivate your account, the customer needs to send the following:
1. The URL where your forms are used or embedded
2. Your website or proof of affiliation to a legitimate institution.
We also need you to change your registered email to a corporate one to avoid being flagged again by our phishing detector that can lead to account suspension.
To our reviewers email (reviewers@jotform.com) with the subject:
Thread#1940732