How to pushish Form

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    Asked on August 26, 2019 at 05:52 PM

    I published my form but when I go to the link it said that the link cant be found and it is disabled. Can you help me with that ?

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    Answered on August 26, 2019 at 06:45 PM

    Hi @vacaybykai!

    Your forms and account have been suspended because you were collecting credit card information in plain text fields (form ID: 92368206623155), which violates our Terms of Use.

    Collecting Sensitive Information. You may not use the Jotform Service to collect certain types of sensitive information, including but not limited to, credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of Jotform, Inc. including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.

    Please note that you need to use one of our payment processor integrations in order to sell products, subscriptions or collect payments of any kind. Guide: Mastering-Payment-Form-Integrations-with-JotForm. You can also look into Payment Authorization if you would like to capture the payment information and charge your customers at a later date: How-to-Enable-Payment-Authorization.

    We will lift the suspension from your account if you agree to our Terms of Use and allow us to delete the offending fields from your form(s).