I cannot convert some form in PDF

  • Profile Image
    Asked on March 19, 2013 at 03:33 PM
    I got this:

    {"error":"WKPDF shell error, return code 139.","success":false,"duration":"1.003"}
  • Profile Image
    Answered on March 19, 2013 at 04:40 PM

    Thank you for using Jotform Support Forum.

    Can you please try deleting the empty submission and create the pdf again see if it error still persists?

    If it does not work, try downloading the form using the get PDF icon in the submission window instead.

    Open Submission Window

    Select and Click the Submission Tab.

    Inside the Submission Window

    Click X to delete the submission and the PDF Icon located at the bottom to create the PDF file

    If you are still having trouble generating pdf, please contact us again.