Pricing Downgrade Question

  • Profile Image
    spokesbuzz
    Asked on March 19, 2013 at 03:56 PM

    We would like to downgrade our plan from Professional to Starter. I *think* I did this -- or attempted to -- but got a message about "cancelling" subscription. 

    Can you confirm/let me know what you need me to do to complete the process? We still want an account, just don't need the Professional level any longer.

     

    Thank you,

    Julie Sutter
    SpokesBUZZ Fort Collins 
    970.420.6006 

  • Profile Image
    glennlee
    Answered on March 19, 2013 at 04:07 PM

    Hi Julie,

    Your account is already scheduled to downgrade on 03-26-2013.

     

    Thanks,

    Glenn