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lukemunroAsked on August 27, 2019 at 3:09 AM
Hello. I am urgently trying to upgrade to a BRONZE subscription but the website isn't responding when I click Upgrade (literally nothing happens). Can you please help me do this ASAP.
thank you
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BJoannaReplied on August 27, 2019 at 3:38 AM
Please try to upgrade from the Upgrade/ Billing page on your account. I tested the Upgrade page on your account and it is working properly.
You can also try to use some other browser or device.
I also saw that you deleted several submissions. For some reason, the Upload Storage Space was not automatically recalculated after you deleted the submissions. I recalculated your Upload Storage Space and you are account was re-activated.