Keypad size is not complete after adding the css code.

  • JMCGroup
    Asked on August 27, 2019 at 3:25 AM

    Guys about keypad.

    No if i apply this code in Crome the keyboard is incomplete.

    In Firefox does not change

    Solution? I wanna use firefox...thanks!

     

    .keypad-popup {zoom: 1.4; height: 12em;}

     

  • Jed_C
    Replied on August 27, 2019 at 4:04 AM

    Are you referring to this form https://www.jotform.com/92322112943348? I've tried cloning your form and adding the code in CSS tab, but I wasn't able to replicate the issue.

    I can still see the whole keypad:

    ex.

    1566893058JTotemV Screenshot 10

    1566893020The Easiest Online Form Builde Screenshot 21

    Please send us a screenshot so we can see how it looks from your end https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum.

    Looking forward for your response. 

  • JMCGroup
    Replied on August 27, 2019 at 4:32 AM
  • Nik_C
    Replied on August 27, 2019 at 4:52 AM

    That thread was already attended by our colleague, please refer to it for all future reference.

    Thank you.

  • JMCGroup
    Replied on August 27, 2019 at 5:20 AM

    Keypad code made this of Crome   No difference Firefox

    1566897598Cattura Screenshot 10


  • Nik_C
    Replied on August 27, 2019 at 5:49 AM

    I tested your form on Chrome and FireFox, but I wasn't able to replicate any problem:

    15668992412019 08 27 11 44 55 Screenshot 10

    What is the device you're testing this on?


  • JMCGroup
    Replied on August 27, 2019 at 6:00 AM
  • Victoria_K
    Replied on August 27, 2019 at 7:30 AM

    Hello,

    I have adjusted the code for widgets in your form, please check the form again and let us know how it goes for you.

    Keypad size is not complete after adding the css code Screenshot 20

  • JMCGroup
    Replied on August 27, 2019 at 8:49 AM

    no way man!

    nothing change...anyway do not worry

  • Ivaylo JotForm Support
    Replied on August 27, 2019 at 10:20 AM

    Do you mean that you were able to resolve the issue?

    May we close the ticket? If no, did you try to use the CSS code provided by my colleagues? Did the CSS make any difference?

    Please confirm that we can close the case or provide more information about the issue, so we can continue to investigate.

    We will wait for your response.