Embedding html in email not working? Any suggestions?

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    yourmechanic
    Asked on March 19, 2013 at 04:05 PM

    Hi,

     

    I'm considering buying your service, and just testing out your free version. I'm trying to embed a form in an email and not having any luck.

     

    I just did compose in gmail, pasted in the source and hit send and it just send me the source, not the html. I assume I am doing something wrong?

  • Profile Image
    glennlee
    Answered on March 19, 2013 at 04:17 PM

    Hi,

    To send form via email just copy the form url and paste it to the body of email. Since it is a url the receiver just needs to copy and paste it on the browser then the receiver will see the form.

    To get the form url, click Setup & Embed > Embed Form then copy the url.

    You can also use the email icon on image above. Just click the email icon and on the next page you will see instructions.

    Thanks

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    MilanovicB
    Answered on May 08, 2013 at 08:32 AM

    I would recommand you to see, in the e-mail settings, if e-mails are composed as "Plain Text" or as HTML files. That is crucial for displaying the HTML code.

    Some of the e-mail clients are, setup, by default - on to Plain Text; and change on "Preferences/Options/General" (useful) - change the radio-button; from Plain Text to HTML.