Embedding html in email not working? Any suggestions?

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    Asked on March 19, 2013 at 04:05 PM



    I'm considering buying your service, and just testing out your free version. I'm trying to embed a form in an email and not having any luck.


    I just did compose in gmail, pasted in the source and hit send and it just send me the source, not the html. I assume I am doing something wrong?

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    Answered on March 19, 2013 at 04:17 PM


    To send form via email just copy the form url and paste it to the body of email. Since it is a url the receiver just needs to copy and paste it on the browser then the receiver will see the form.

    To get the form url, click Setup & Embed > Embed Form then copy the url.

    You can also use the email icon on image above. Just click the email icon and on the next page you will see instructions.


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    Answered on May 08, 2013 at 08:32 AM

    I would recommand you to see, in the e-mail settings, if e-mails are composed as "Plain Text" or as HTML files. That is crucial for displaying the HTML code.

    Some of the e-mail clients are, setup, by default - on to Plain Text; and change on "Preferences/Options/General" (useful) - change the radio-button; from Plain Text to HTML.