The Silver account is in Overlimit state.

  • Profile Image
    GuyPalinckx
    Asked on August 27, 2019 at 04:47 AM

    Hi

    I have a Silver account but it's blocked?  

    It seems that my account is not completly silver, can you check please?


    Guy.Palinckx@pulhof-ks.be


    Thanks


    Guy

  • Profile Image
    roneet
    Answered on August 27, 2019 at 05:51 AM

    You upgraded your account last year on June 3, 2018, with one year Silver plan. This expired on June 3, 2019.

    You have to upgrade your account to resume the Forms submissions and other activities.

    To upgrade the account please refer to this guide:

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Let us know if you have further questions.

    Thanks.