SSL Limit reached, though never activated

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    igreenha
    Asked on March 19, 2013 at 04:50 PM

    I just received a message that my SSL limit has been reached for this form (http://form.jotform.us/form/23525307143143), but I've never used the SSL feature.  What is going on??

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    ardy0689
    Answered on March 19, 2013 at 05:49 PM

    Hello,

    We are sorry for this inconvenience. I have tried to replicate the issue by filling any form using form.jotform.us and it went through a normal submission. I can access your form even if you have reached your limit and even if I am logged out. I just moved your SSL submissions into normal submission counters. I also cleared your form caches from our end.

    Please notify us if this problem persists. Thanks