Please close a ticket that I've been locked out of

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    Asked on August 27, 2019 at 02:22 PM

    I created a ticket on JotForms then changed my username then the ticket was locked down and I'm unable to reply to the original ticket to confirm that Jotform can close the original ticket.

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    Answered on August 27, 2019 at 02:35 PM

    Thank you for confirming that the issue you have reported in another thread was already resolved. We will update the other thread.

    Should you have other questions or concerns, you may open a new thread and let us know.